Frequently Asked Questions

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Arrival & Reception Area

My office is conveniently located inside Bella Vita Chiropractic & Wellness in a clean, calm, and quiet building with plenty of easy parking. When you arrive you'll be welcomed in our reception space, I will greet you with an intake form to complete, and guide you to the treatment space. To ensure every client receives dedicated unhurried care, sessions are available by appointment, and I recommend arriving 10-15 minutes early as a new client or 5 minutes early as a returning client. 

Your Treatment Space, Experience, & Undressing

Once we chat through your session goals, I'll lead you through a road-map of the session tailored to your body's needs. I will leave the room and you'll have full privacy to undress to your comfort level, this could mean fully disrobing, leaving your underwear on, or leaving any piece of clothing on. Once disrobed to your comfort, you'll relax onto a comfortably padded, heated massage table, and drape yourself with clean sheets and a blanket. After a few minutes, I will knock and ask if you are ready for me to enter the treatment room. If you fully disrobe, I will always properly cover underwear areas with a sheet or large towel. Only the area being massaged will be uncovered. 

Tailored Comfort & Personalization

Your session is completely customizable to help you drop into total relaxation. Heated towels, soothing aromatherapy, and table positioning adjustments are always available to make sure you are thoroughly comfortable. Everyone perceives heat and pressure differently, so please feel free to communicate at any time so I can adjust the depth and focus for your body.

Whether you're looking for a soothing full-body refresh or targeted focus on specific areas of tension, pain, or tightness, you can expect a peaceful, grounding sanctuary designed entirely around your well-being.

Please always feel free to communicate openly with me before, during, or after your session!

I will never be offended if you’d like more or less pressure, have a question, need a room or table temperature adjustment, or remember something you forgot to mention during intake. This is your body and your time, and it truly fulfills me to support you in listening to and honoring what you need.

With that said, there is never any pressure to chat! If quiet relaxation is what you need today, feel free to close your eyes, breathe deep, and drift off.

Also, please keep in mind that "no pain, no gain" is a total myth. When we push past your comfort zone into pain, your muscles naturally guard and tighten up. This defeats the purpose of massage and can cause unnecessary soreness. We want your body to feel safe enough to truly let go and release!

Falling asleep during a session is actually one of the biggest compliments you can give, it means your body feels safe, relaxed, and fully able to drop into rest mode. 

If you wake up and find a little drool on the face cradle, please don't feel embarrassed at all. It is completely normal, especially while resting face-down as your muscles fully unwind. Soft tissues will always be available if you are in need.

Please know that Root & Rest is a completely judgment-free zone. Every single body (of every shape, size, background) is welcome, respected, and worthy of care here.

My sole focus is helping you feel grounded, comfortable, and at ease in your own skin. We will always work together individually and confidentially to customize your session to exactly what you need. 

If you ever feel self-conscious (I do too somedays!) or have specific preferences, please feel free to share them with me. I will always meet you with compassion, warmth, and respect so you can relax into a safe and healing experience.

How often you receive a massage depends entirely on your unique goals, lifestyle, budget, and current stress levels. While a single session feels wonderful, the true long-term benefits of massage build over time with consistency.

• For Specific Focus & Chronic Tension: If you are working through an injury, managing chronic pain, or addressing targeted tightness, starting with weekly (or bi-weekly) sessions can help create momentum, retrain muscle memory, and bring you relief faster.
• For Ongoing Maintenance & Prevention: Once your body is feeling balanced, visiting once every 3 to 4 weeks is a sweet spot for keeping muscle tissue pliable, preventing stress buildup, and maintaining overall well-being. Leaving too much time between sessions can allow old holding patterns and tightness to sneak back in.
• For General Relaxation & Self-Care: Even a monthly or bi-monthly visit provides a valuable reset button for your nervous system and helps keep tension at bay.

Every body is different, and your care should always adapt to what you need in the moment - whether that calls for deeper, targeted work or gentle, grounding relaxation. Listen to your body, and we can work together to find a routine that fits comfortably into your life and budget!

Tipping is always appreciated, but it is never expected! Because I view massage therapy as an essential healthcare practice, my ultimate goal at Root & Rest is to move toward an all-inclusive pricing model where tipping isn't necessary.

If you'd like to show extra support, the absolute best "tip" you can give is sharing Root & Rest with your friends, family, and coworkers, or leaving a kind review. Your referrals and support mean the world to me and help my small business thrive!